elpajare
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home town/country: Girona-Spain
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Post by elpajare on Mar 17, 2019 12:00:10 GMT
Could it be the humidity that makes false contacts?
What humidity do you have during the night in your localities?
Sometimes similar things happen to me and there is always high humidity....
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Deleted
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Post by Deleted on Mar 17, 2019 13:00:52 GMT
Warm,but not humid, Carlos. I have 2 synscan wifi's and use both the phone and ipad but mix and match so that the ipad may be used for wifi 1 tonight and wifi 2 tomorrow . The app is synscan pro but it is slightly different depending which mount I am using. For instance if I use the ipad with the wifi on the alt/az mount , the alignment alternatives are a/ 1 star align,b/ brightest star alignment and c/ North Level alignment. If the same wifi is on my EQ6 ,the alternatives are a/ 1 star align,b/brightest star align and c/ 2 star align. So same app on same ipad and same wifi but different mounts change the app slightly. What I think I have is a software problem maybe caused by mixing and matching the ipad and iphone on different mounts with some sort of memory left on the app from previous use which confuses it next time if a different mount is used. Does that make sense? Synscan has been doing some pretty crazy things cheers Paul
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Post by Dragon Man on Mar 17, 2019 14:54:54 GMT
Could it be the humidity that makes false contacts? What humidity do you have during the night in your localities? Sometimes similar things happen to me and there is always high humidity.... Carlos, good thinking. We are in the middle of a massive drought here in this part of Australia. But we have had some foggy nights where everything gets wet as the dew settles onto everything. But most nights have been hot and dry. I could understand that happening for Mikes gear as he has been sitting out in the dew. My setup is different. I sit in a dry control room. My Synscan Wifi unit sits on a dry desk connected to the mount outside by Cat5 cable. Last night I experienced a new glitch!For those that are familiar with the program, after you GoTo an object, you centre it with the direction buttons, then tap the directional arrows that are flashing to get rid of backlash, and then it allows you to press the OK/sync button. Well, last night I lost all that from my screen. All I had was the Directional arrow buttons and nothing else, except the 'Back' button up top. To go to my next object I had to press 'Back', then enter another NGC*** or IC*** etc, GoTo, and then all I would get again is the directional arrows. After looking at that object, press 'Back' again etc etc. I was unable to press the OK/Sync button for the rest of the night and never saw that part of the software again. I didn't lose Wifi connection all night. This software really is haunted
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elpajare
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Posts: 438
home town/country: Girona-Spain
time zone gmt +/-: 1
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Post by elpajare on Mar 17, 2019 15:58:48 GMT
the only difference between you and me is that my software is for Mac not for ios or android-windows.
Do you have any chance to try a Mac-OSX?
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Post by Deleted on Mar 17, 2019 21:44:52 GMT
Carlos,I have an old Mac SE30 from the early 90's that has been packed away in the shed for over 20 years but I suspect that wouldnt be very useful . Thinking back, I bought a synscan wifi when they were first released and was very impressed, so I bought another one . Then problems developed and I couldnt be bothered trying to sort them out so tossed them in the cupboard. I thought at that stage it was due to software upgrades. I then resurrected them near the end of last year The ones on this forum having problems are Ken and myself .Both of us have 2 synscan wifi's each working in range of each other. They are not necessarily on at the same time but the same iphone/ipad can be used for both at different times. As fast as we can identify a problem ,it reverts back to normal and something completely new happens. The bottom line is ,I cant trust them and need to be close at hand when slewing for fear it is going to do something crazy and potentially damage the scope. cheers Paul
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Post by Dragon Man on Mar 18, 2019 9:31:36 GMT
the only difference between you and me is that my software is for Mac not for ios or android-windows. Do you have any chance to try a Mac-OSX? I won't because I refuse to own, or even use, anything made by apple That includes apple computers, iphones, ipads, ipods etc. Mike is the other chap here having more problems than me, he uses Apple i stuff and has joined this Forum so he might come along and enter the conversation. He has emailed Skywatcher with a detailed report on what has been going wrong with our Synscan WiFi software. I hope he gets a reply.
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elpajare
Member
Posts: 438
home town/country: Girona-Spain
time zone gmt +/-: 1
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Post by elpajare on Mar 18, 2019 12:55:03 GMT
Carlos,I have an old Mac SE30 from the early 90's that has been packed away in the shed for over 20 years but I suspect that wouldnt be very useful . cheers Paul Im using an old minimac from the past century with Skysafari....haha
Ken. MAC they last longer and in the end you save money
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Post by Dragon Man on Mar 18, 2019 16:15:48 GMT
Ken. MAC they last longer and in the end you save money
I don't care. If it's made by Apple I won't touch it
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Post by oldstash on Apr 3, 2019 19:14:10 GMT
Hi been hunting around as I have had the same problem - 3 degrees out(ok not sure how many) on my AZGOTO mount BUT I dont use SW WiFi gadget.
I dont use Android or Apple but I use Windows version 1.9 of Synscan App Pro and normally CDC.
My Goto's start going "Mad" as soon as I "Sync" ( I use platesolving) - which used to move the cross hairs to he point solved by Platesolve - after that I could go back to that Object and but nearly dead centre - COULD. Now all GoTo's after the first Sync are way off and trying to goto an object I solved the Cross Hairs get within 5 or so degree's and "jump" to the sync point and you cannot goto an object near to the sync'd position. Even deleteing the Synscan folder and copying the software again (so you have to set up Location details again doesn't work - again first Goto OK - Platesolve ok (might be out from object) - Sync Mount to platesolved RA/DEC Bang goes Slewing into "MAD" mode.
I sent an email to SW and they replied and even sent a version that would ignore,if i clicked a new button "Ignore Ascom", Ascom Sync commands (I use APT so I use Ascom Synscan Mobile driver). This didn't help and I have not heard from the developers since.
Now my Obsys never gets updated unless there is a very good reason too - it still works but it is using a really old version.
From reading your threads it sounds like they have changed something which has totally screwed up ANY version of Synscan App Pro (Apple,Android or Windows)?
So are you still getting the same problems or have they now been cured ?
I noted that Android version was update to 1.15.0 on 16h Mar 2019 so did your problems going away? (android updates automatically for some phones/tablet apps)
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Post by Deleted on Apr 3, 2019 23:06:04 GMT
From reading your threads it sounds like they have changed something which has totally screwed up ANY version of Synscan App Pro (Apple,Android or Windows)?
So are you still getting the same problems or have they now been cured ?
Oldstash, I havent had any trouble for the last couple of weeks. I found a couple of glitches that consistently caused synscan to go crazy. I have avoided those moves recently and things are ok I agree something changed last year after an upgrade. I bought a synscan wifi over a year ago. I thought it was great and bought another one. Then I had all sorts of trouble so then threw them in a box for a few months. I have been very happy with the accuracy, particularly on the EQ6. It is spot on. Not quite as good on the HEQ5, but that might be mount related rather than synscan's fault. cheers Paul
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Post by Dragon Man on Apr 4, 2019 16:30:36 GMT
Hi been hunting around as I have had the same problem - 3 degrees out(ok not sure how many) on my AZGOTO mount BUT I dont use SW WiFi gadget. I dont use Android or Apple but I use Windows version 1.9 of Synscan App Pro and normally CDC. My Goto's start going "Mad" as soon as I "Sync" ( I use platesolving) - which used to move the cross hairs to he point solved by Platesolve - after that I could go back to that Object and but nearly dead centre - COULD. Now all GoTo's after the first Sync are way off and trying to goto an object I solved the Cross Hairs get within 5 or so degree's and "jump" to the sync point and you cannot goto an object near to the sync'd position. Even deleteing the Synscan folder and copying the software again (so you have to set up Location details again doesn't work - again first Goto OK - Platesolve ok (might be out from object) - Sync Mount to platesolved RA/DEC Bang goes Slewing into "MAD" mode. I sent an email to SW and they replied and even sent a version that would ignore,if i clicked a new button "Ignore Ascom", Ascom Sync commands (I use APT so I use Ascom Synscan Mobile driver). This didn't help and I have not heard from the developers since. Now my Obsys never gets updated unless there is a very good reason too - it still works but it is using a really old version. From reading your threads it sounds like they have changed something which has totally screwed up ANY version of Synscan App Pro (Apple,Android or Windows)? So are you still getting the same problems or have they now been cured ? I noted that Android version was update to 1.15.0 on 16h Mar 2019 so did your problems going away? (android updates automatically for some phones/tablet apps) Mike is over in England at the moment for 2 weeks. When he gets back we will check his accuracy again, and see if his version has updated. I will be trying mine tomorrow night at club night, so I will will report over the weekend.
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Post by oldstash on Apr 6, 2019 16:49:19 GMT
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Post by Deleted on Apr 6, 2019 23:36:11 GMT
I had synscan on the EQ6 and HEQ5 last night. The EQ6 is in the pod . After a 2 star align it was very accurate and caused no trouble. The HEQ5 has to be taken out of a shed and setup. It was polar aligned on sharpcap and then 2 star aligned with synscan. It consistently missed the targets by about 3 degrees. Even after realigning a large star and then perform a goto to that star it would be off by about 3 degrees again. It appears to be the same problem Ken was having. I was trying to get the Leo Triplet with the C6 and kept missing so I switched off and started again..polar and 2 star alignment. This time it was on target. I am not usually sloppy with alignment and didnt do anything different the second time. I dont think it is a mount problem. The EQ6 has been very consistent with its accuracy .It confused Easts and Souths a few months back but has been no trouble lately. Just dunno
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Post by Deleted on Apr 7, 2019 5:06:53 GMT
Have found some stuff on synscan problems on CN. ..we are not alone.. .. and maybe I am not going crazy after all. www.cloudynights.com/topic/586532-new-skywatcher-az-gti-goto-wifi-mount/Everything we have described seems to have happened to someone out there. Trouble is ,there doesnt appear to be any solutions and there are heaps of problems. Here are a couple of replies from 1 member that I could identify with. Alexdz57 saidAlignment was an adventure which I resolved by always using Brightest Star, especially with the lack of instructions. It wasn't clear that the north-level procedure actually applies to all alignment methods except Brightest Star, and not just to North-Level, which is a bit counterintuitive (not considering ASCOM option, don't use that). Wasn't hard to figure out, but since any option requiring north-level generally resulted in the scope going in the wrong direction I just didn't bother.
At some point I realized that the the Reset Alignment option was often enabled on startup even though I didn't Hibernate. Why would you need to reset an alignment that should have been discarded on shutdown?
As far as goto accuracy, mine seems to hit targets near dead center maybe half the time (better than my Nexstar 8 Se). About a quarter of the time I'm just somewhere in the FOV away from dead center but with a consistent error (equivalent to my 8 Se), and another quarter of the time I get garbage. I think this has been true whether I had a lighter (e.g., the 102 Mak it came with) or heavier OTA on it. Sometimes when I'm in that "garbage" zone I actually started out with good gotos and then at some point it just goes to hell with gotos nowhere near targets and no error pattern I can discern.
cheers Paul
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Post by Dragon Man on Apr 7, 2019 14:25:28 GMT
Yep, it all sounds familiar Paul. I have read many posts from several Forums about problems with the Synscan WiFi. Interestingly many say that it worked perfectly at first but problems started after a few uses. I found that too. At first this unit was a little miracle in a box. Now it is an inaccurate nuisance. I gave mine a really good test last night. I am perfectly Polar Aligned. Even drift align showed dead accurate results after 15 minutes on each star! So I know my Polar Alignment is exact. Then I went to objects. GoTo's were between 2 and 3 degrees off, and always in the same direction. I was driving the Synscan WiFi through Cartes du Ciel and synchronizing on every object after centering. The next object would only be about one degree out, then each object after that would be back to 3 degrees out. If it wasn't for the 4 degree FOV finderscope camera I use I wouldn't know where each object was or how far out it was. Anyway, apart from still being totally inaccurate, I did manage to snap 4 good pics while I was testing OMEGA CENTAURIM42SOMBRERO GALAXYTARANTULA NEBULA
Oh, and another VERY ANNOYING problem I found out with the Synscan Wifi. If someone calls me on my phone (Samsung S8), it disconnects the Synscan!!!!!!! and someone rang me, TWICE!! while I was testing
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Post by Deleted on Apr 7, 2019 15:45:23 GMT
I put the synscan on the alt/az with the ED72 tonight and couldnt get it to anything sensible at all. Tried to do a Brightest 2 star align. It had no idea where it was or where it was meant to go. Then tried a North level Align and it headed down under. I just gave up with nothing to show. I dont even try to work out what the problem is anymore but it definitely couldnt handle the switch from EQ to Alt/az. I have also upgraded to 1.16 The hand controller is looking pretty good cheers Paul
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Post by Dragon Man on Apr 7, 2019 16:33:53 GMT
Might have to use the old saying: 'if it ain't broke, don't fix it' or in our case, 'don't install updates'
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Post by oldstash on Apr 14, 2019 10:57:08 GMT
Couple of questions:-
1. The ones having problems (me etc) are you using CDC by any chance ?
2. On upgrades to Synscan do you copy the Settings file or start from scratch - i.e. Lat/Long input again etc
I upgraded to v1.16 and it ran ok but I didn't copy the settings file !
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Post by Deleted on Apr 14, 2019 13:28:44 GMT
Oldstash,what is CDC ? I am using v1.16 on the iphone/ipad. I deleted v 1.14 ,then downloaded v 1.16. It worked fine the other night for about an hour and half until the program crashed and I needed to reboot the the ipad. The EQ 6 alignment was out so I started again with a 2 star alignment. It then worked ok again. cheers Paul
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Post by Dragon Man on Apr 14, 2019 16:03:54 GMT
Couple of questions:- 1. The ones having problems (me etc) are you using CDC by any chance ? 2. On upgrades to Synscan do you copy the Settings file or start from scratch - i.e. Lat/Long input again etc I upgraded to v1.16 and it ran ok but I didn't copy the settings file ! Yes, I used CDC (Cartes du Ciel) on my last effort, but it was the first time. Previously I used just the Synscan program on my phone. I haven't updated it since I first downloaded it a few months back, so I don't have any problems from doing an update. When I first downloaded the Synscan WiFi software it didn't say anything about any 'settings' file. I simply followed the instructions given by skywatcher and several 'You Tubes' on downloading and installing the program. The version I have on both my phones is Pro 1.14.0 (Android Version)
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